• Privacy, Shopping and Security Policies

  • Your Privacy

  • Lumiere Candle Co believes that ensuring the privacy and security of your personal information is very important to us. Our privacy and security policy outlines the information we collect about you, how and why we use the information and the choices you have to restrict our usage of this information.

  • We rely on Paypal for all online purchasing. Please visit their policies for any questions you have that are not specifically answered below.

  • Collected Information

  • Personal information you provide to us while at checkout (i.e. name, address, telephone number, email address, billing address, ship-to address and credit car information) is maintained in private files on Paypal's secure web server and some information (i.e. name, address, telephone number, email address, billing address and ship-to address) is protected within our own internal files. We may use this information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.

  • Lumiere Candle Co. may be forced to disclose specific personal information about you by law, government request, court order if based on our good faith belief, it is necessary to conform or comply with such law, request or court.

  • Our Email List

  • We offer those who sign-up for our email list advanced notice of sales, new merchandise, and other Lumiere Candle Co. news. Email addresses collected at Lumierecandleco.com are only used internally. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to unsubscribe from our email list please contact us. We will remove your name from our email list as soon as possible. Please recognize that your may receive another email before we are able to remove you. We rely on Mailchimp.com to provide our email services. Please visit their policies for any questions you have that are not specifically answered above.

  • Secure Shopping

  • Orders placed on our site are through Paypal. The orders are encrypted using SSL technology, so you can rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the internet can be trusted to arrive privately and unaltered to their server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, versions 3.x and later, support SSL. For further questions reference Paypal's site.

  • Shipping

  • We ship via standard ground delivery service within 2-7 business days, domestically.

  • Cost is determined by weight and is as follows:
  • Between .01 lb - 3 lbs, $8.50.
  • Between 3.01 lbs - 5 lbs, $10.00.
  • Between 5.01 and up, $11.50.

  • If you are charged differently please contact us. We will contact you if we encounter any problems.

  • Internationally rates vary greatly. If you are a potential international customer or merchant, please contact us to receive the best shipping rates.

  • Policy Changes

  • LumiereCandleCo.com may periodically update this Privacy, Shopping and Security Policy page for new, unanticipated uses not prevously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy.

  • Feel Free to Contact us with any questions.


  • Merchant Contact Form
  • Customer Contact Form

  • or

  • Email: info@lumiereandleco.com
  • Mail:
  • Lumiere Candle Company
  • 1070 W. Third Ave. Suite L
  • Grandview, OH 43212
  • United States
  • *Please note this is not a store. It's our brand new candle-pouring space. ( We just moved here this year! ) For information on where you can buy Lumiere Candles in person please contact us.

  • or

  • Contact our President, Todd Anderson, directly at:
  • Email: todd@lumierecandleco.com